Customer service stories inspire me and make me wonder how I (and each member of our organization) can apply that same level of service to our customers, talent, and staff. With this in mind, I recently asked my team: what is the best customer service you have received? Check out their responses, and then share your story on our Facebook page.
If you want to advance your career, you need to raise your visibility in the workplace, and that often starts in the conference room. It’s the one place where you will consistently have the opportunity for your voice to be heard. The following strategies are some of the simplest ways to make your next meeting work for you.
The US is facing a talent shortage — a shortage to the tune of 6.6 million jobs! The competition is fierce. And that’s why employer branding has become an important part of talent acquisition and retention. In fact, it may be just as important as the marketing strategies you use to woo customers. Here are my six go-to strategies that benefit both employers and employees.
We all appreciate good customer service but don’t always take time to recognize it. This year, make a point of showing your appreciation to employees who really understand your customer base by celebrating Customer Service Week. Here are a few of our favorite ways to celebrate!
Happy National Staffing Employee Week! We appreciate all of our staffing stars – and we’re celebrating you all week long!
Manufacturers from across the state came together yesterday for the 2018 Made in Minnesota Manufacturing Awards. Minnesota Business Magazine hosts this annual event to recognize the outstanding achievements and the economic contributions of this important industry.
It’s funny how we all have the same number of hours in a day, but some people just seem to get more done. The most productive people have established patterns to maximize their time. Here are six habits they do every day to be successful!
As the weather gets colder and the leaves start to turn, it’s not just fall that’s on the horizon. It’s also time to start thinking about your staffing needs for the upcoming year. Here are five steps I recommend when developing a strategic – and successful! – staffing plan for 2019.
Many of us spend more waking hours at work than at home – and so it makes perfect sense that we should work somewhere that we actually WANT to be, right? I recently asked my team: what makes a company a great place to work? Check out a few of their answers – and then join the conversation!
When I assumed my new position in talent engagement and culture, I began the process of researching the tactics and programs that have worked for other companies. Knowing I was responsible for driving engagement and culture among our internal and external employees, I wanted something that could make an immediate impact. Thankfully, I found a video clip about the Crush It program.